Aivo Conversational AI Automate outstanding customer experiences
It includes packages for holidays like New Years, Mother’s Day and Halloween. Some frequently asked questions, for example, are store hours, product availability, payment methods, or the status of a purchase. AI virtual assistants have a lot more features than you think, especially when it comes to personalizing interaction with your customers. To automate Customer Service through this channel, WhatsApp Business must approve your company’s account. If you think your brand meets the requirements, Aivo helps you manage the process.
The availability of 24/7 support also impresses customers and helps you get referral customers, which is a good sign for the company. You can increase conversions with aivo chatbot bots that guarantee good speed and quality customer service. Based on chat conversation logs with different users, you can provide them with personalized offers.
Boost hyper-connectivity between Aivo´s plataform and third-party tools and provide instant solutions.
You can upload the questions and answers manually or import them from Excel or Zendesk Guide. If the questions are complex, human intelligence makes all the difference. Transfer the session from WhatsApp Business to live chat solutions such as Live or Genesys and solve the most complicated queries with the attention they deserve. Create communication campaigns with Engage, a no-code tool to start conversations through proactive messages.
In just a few clicks, you can get your virtual assistant up and running on multiple channels while providing the same experience on each without additional effort from your team. It can help you create a chatbot https://www.metadialog.com/ that integrates human empathy and understanding of everyday dialogues to improve communications with your customers. Evaluate how your customers interact with Voice using the Business Intelligence tool.
They need maintenance from time to time
The platform integrates with any CRM, human chat or a third-party app. The telecommunications company, Movistar, reduced its customer service costs by more than 30% using our AI-powered chatbot. They wanted to give their bot a personality that would make anyone feel comfortable when looking for help.
